When the unexpected happens, our highly skilled professionals are available 24/7 to respond wherever disaster strikes. Whether it’s an ice storm in the northeast, hurricane in the south, or damaged equipment in the midwest, Matrix NAC has experienced personnel and state-of-the-art equipment ready to respond to an emergency event.
Countless companies partner with Matrix NAC to restore their electrical infrastructure; oil, gas & chemical; and/or industrial facilities in the wake of hurricanes, blizzards, floods and severe storms. Matrix NAC combines a culture of safety, quality, and strong customer relationships to support our business partners.
Our teams have led restoration efforts for multiple utilities and their customers at one time. We have a proud history of self-perform services to the electrical utility industry and understand the urgency of restoring power following an event.
Aside from our customers’ and employees’ personal safety, our first priority is to restore service to utility customers and keep their facilities safe. Our goal is to continue to exceed the expectations of our existing clients and to provide the same to new clients.
After hours emergency contact: 610 245 5500.
Post-storm support:
Matrix NAC provides post-restoration survey, inventory and facility inspection, pole stripping, and pole/hardware removal services.
Matrix NAC has responded to multiple events supporting major utilities in the Northeast, Mid-Atlantic and Southeast regions of the U.S. including:
As an example, in 2017 a large electrical fire destroyed PECO’s substation in Philadelphia leaving 36,000 customers without power and destroying 40 primary 13kV circuits. Matrix NAC mobilized immediately and together with PECO and other contractors, worked to restore six critical circuits in only two days versus the expected ten-day schedule
despite fire-clean up, snow, rain, and frigid temperatures. All 40 circuits were restored in just three weeks versus the planned two months.